Supply Chain Assistant USLB
- Description
-
BASIC FUNCTION:
Provide supply chain support to Omya's Purchasing, Customer Service, and Sales Departments, as well as to External Customers, by following Omya's distribution business procedures.
RESPONSIBILITIES:
- Receive goods and materials as outlined by Omya Specialty Materials distribution processes, as required into the SAP/inventory system.
- Monitor backorders and update Purchasing Orders on SAP, as needed.
- Assist with Purchasing related questions and input, when required; research SAP to provide ETAs/Updates & pertinent information regarding inbound orders.
- Review, recommend and implement inventory adjustments, as needed, to solve discrepancies and variances caused by incorrect receiving, picking, and/or invoicing (inventory discrepancy investigations).
- Provide support and direction for effective inventory management, to minimize duplication of work efforts, as well as, to optimize on time in full rates.
- Update and maintain local databases for Certificate of Analysis (COA)'s and Safety Data Sheet (SDS)'s use.
- Troubleshoot and resolve purchasing-related problems.
- Resolve supplier invoices discrepancies, as they occur.
- Establish general communication with a supplier to request documents, such as COA's or invoices.
- Maintain SAP changelog and prepare monthly updates for inventory review.
- File track and administer all freight claims through to resolution.
- Maintain communication with brokers and warehouses on inbound freight, creating inbounds along with submission to the warehouse promptly.
- Assist in physical inventories annually/as needed.
- Verify customer pricing, terms of sale and maintain customer quotations, summary billing setup in SAP. Input accurate customer order information into SAP following the procedure set forth by the Department Manager.
- Process returns, credits, and debits in SAP following existing procedures.
- Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products, and other related issues.
- Close complaints in the OPUS claims database, following the existing procedures.
- Process invoices.
- Assist in any area as called upon related to purchasing as needed.
- Other duties as assigned.
QUALIFICATIONS:
BS degree in a Supply Chain, Materials Management or equivalent and at least one year of experience in functional purchasing and/or customer service experience. SAP experience is a preferred.
Ability to work successfully in team situations and to develop and implement visionary initiatives across departments. Attention to detail and accuracy is critical.
Strong planning, interpersonal, verbal, and written communication skills. Ability to solve problems and to work effectively in a diverse workgroup.
Must possess current US employment authorization; sponsorship not available for this position.
EOE